Operations
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Operations

  As managers, we love those fresh-out-of-college, high-energy, "I-know-everything" employees. They often are a breath of fresh air, bringing great enthusiasm and amazing energy into a company. But they also bring vast inexperience that must be managed carefully.  Seasoned managers must carefully shape and guide these youngsters,...

To be a successful manager or employee, you need to trust your gut when making decisions. If you've been paying attention, you've amassed a wealth of information and understanding about your customers.  You've studied up on your demographic. You've read their letters, their comments, their feedback....